Community Services

Our Community Programs provide opportunities for individuals and families to benefit from social and energy conservation services. Our Social Services enable individuals and families to access and use community, immigration, and housing services. Also, our Energy Conservation Services enable low and moderate-income households to access heating and cooling services, and improve energy efficiency.

  • Service Access Center (SAC)/Outreach

    Service Access Center (SAC)/Outreach

    Middlesex County residents receive advocacy and info/orientation on supportive services and entitlement programs, assistance with healthcare info and access, and housing education assistance and referrals. They also may secure food from our pantry.

    Julie Jerome, FDC
    Manager
    Service Access Center/Outreach
    (732) 828-4510

    SAC helps individuals and families access and use community resources

    Low and moderate-income Middlesex County residents meet with SAC Representatives in English and Spanish to assess their unique needs and the best ways to address those needs. They review information about community supportive services, entitlement programs, access to healthcare, housing education, child support, court motions, etc. They also participate in educational activities or counseling sessions to secure appropriate community resources. Some resources are provided in-house by PRAB programs, partnering organizations, and other community service providers; others come through referrals to other external providers.

    Participants also may access a food pantry on a first come, first serve basis. Through SAC’s Our Children Project, women may participate in an informal self-help group for women.

    Outreach helps individuals and families learn about community resources

    Low and moderate-income Middlesex County residents receive information on community resources from an Outreach Representative. Resources include PRAB services and those of other relevant community service providers. Outreach locations include municipal offices, libraries, senior centers, adult day care centers, community & health fairs, and public events. Outreach sessions are available in English and/or Spanish.

    SAC/Outreach increases accessibility to needed community resources

    SAC and Outreach Representatives meet with other community agencies and service providers to learn about their services, and establish an appropriate referral system for use by participating individuals and families. They maintain a comprehensive inventory of community services, and regularly add to the existing linkages and referrals. In turn, individuals and families may access more community resources via educational activities or counseling sessions both at PRAB’s Service Access Center and at the providers’ own program spaces.

    To receive SAC/Outreach Services you must:

    • Reside in Middlesex County (and other parts of Central New Jersey)
    • Visit our headquarters at 90 Jersey Avenue
    • Register at the Welcome desk and then be served by an available representative
    • (off-site) Attend an Outreach event/intake session to obtain PRAB resources, and apply directly for some PRAB services

    For community agencies and service providers to partner with SAC/Outreach, you must:

    • Contact the Service Access Center/Outreach Manager to provide info on your services
    • Schedule a date or dates to offer your resources on-site at the Service Access Center

  • Boaz Immigration & Counseling Program

    Boaz Immigration & Counseling Program

    Central New Jersey individual and families receive education and counseling on immigration matters, including education workshops, completion of petitions and/or applications for immigration benefits, and civics education for Limited English Proficient individuals.

    Yessimar Santos
    Manager
    Boaz Immigration & Counseling Program
    90 Jersey Avenue
    (732) 828-4510

    Boaz educates individuals and families on immigration benefits

    Central New Jersey individual and families receive individual counseling, and participate in education workshops, to gain knowledge regarding current immigration policies and benefits available to them. They may meet with our accredited Board of Immigration Appeals (BIA) Accredited Representative to assess their unique needs and learn what their individual options are for immigration benefits.

    Boaz helps individuals and families gain immigration benefits

    Central New Jersey individual and families receive assistance with filing petitions and/or applications for immigration benefits. They attend legal clinics and/or meet individually with our accredited Board of Immigration Appeals (BIA) Accredited Representative until they gain their benefits.

    Boaz helps Limited English Proficient individuals pass the Citizenship Test

    Limited English Proficient individuals attend ESL classes to increase their knowledge of civics. They also learn about the citizenship test, where they take a pre-test and other practice tests in preparation for the official citizenship test.

    To receive Boaz services, you must:

    • Reside in Central Jersey
    • Schedule an appointment with our BIA Accredited staff, or visit us during Immigration Clinic Days on Wednesdays from 9am to 6pm

    To apply for a fee waiver or reduced fees for a citizenship application, you must:
    • Meet household income guidelines set by the US Citizenship and Immigration Services (USCIS)

  • Housing Coalition of Central Jersey (HCCJ)

    Housing Coalition of Central Jersey (HCCJ)

    Middlesex County residents receive housing services to ensure they maintain safe, affordable residences, including homebuyer education & counseling, fair housing counseling, mortgage assistance, foreclosure mediation, mortgage counseling, and homelessness prevention. HCCJ is a HUD-certified housing counseling program.

    Gloria Meléndez
    Manager
    Housing Coalition of Central Jersey
    (732) 249–9700

    Housing Coalition increases first-time homeownership

    Low–and moderate–income households receive counseling on becoming first-time homebuyers, partnering with local lenders who help them save toward a down payment and closing costs; and on the American Dream Down Payment Initiative (ADDI) program to assist them in purchasing homes in 23 Middlesex County municipalities.

    Housing Coalition prevents foreclosures

    Homeowners faced with mortgage delinquency and default receive counseling to determine the reasons for delinquency, and explore options to avoid foreclosure, including mortgage modification, mortgage assistance, and asset preservation.

    Housing Coalition helps resolve landlord-tenant disputes

    Landlords and tenants receive information on their rights and responsibilities, and tenants who are summoned to court receive assistance with state, county, or local intervention.

    Housing Coalition helps end tenant housing discrimination

    Victims of housing discrimination receive support in complaint investigation, advocacy (when appropriate), case preparation, and filing with the US Department of Housing and Urban Development (HUD), New Jersey Division of Civil Rights, or with private attorneys.

    Housing Coalition secures stable tenant residences

    Individuals and families who are homeless, housed in substandard conditions, or are at risk of losing their housing through eviction or foreclosure receive assistance in considering options, completing applications for subsidized housing, and locating financial resources for rent, security, and utility deposits.

    To receive Housing Coalition services, you must:

    For First Time Homebuyer
    • Have purchased your home in Middlesex County or certain areas of Somerset County

    For the American Dream Down Payment Initiative (ADDI) Grant
    • Be a first-time homebuyer, and an existing Middlesex County resident for at least one year

    • Complete an in-person, group homebuyer training course offered by a HUD approved housing counseling agency (The class must be completed prior to the closing)

    • Purchase a single family property only
    Eligible properties are detached homes, townhouses, condos, and co-ops
    The purchase price cannot exceed four times the certified income level of the household, with an overall maximum of $295,000
    The property may be located in any Middlesex County municipality, except New Brunswick and Perth Amboy

    • Have a mortgage pre-approval issued within the previous 2 months

    For Homekeeper/Homesaver
    • Be a New Jersey homeowner at risk of foreclosure through no fault of your own
    • Own only one residential home (one, two, or three-units), and currently reside in that home
    • Have suffered a qualifying involuntary financial hardship that caused or will cause you to fall behind on your mortgage payment
    — Hardships that may qualify you for assistance include:
    • An involuntary loss of employment income OR
    • A reduction in household income due to underemployment or other demonstrated financial hardships, including medical, divorce, disability or death

    For Foreclosure/Default Counseling
    • Own only a home in Middlesex County or certain areas of Somerset County

    For Landlord/Tenant Counseling
    • Reside only in Middlesex County or certain areas of Somerset County

  • Home Energy Assistance Programs

    Home Energy Assistance Programs

    Eligible Middlesex County households receive benefits toward lowering their energy costs, depending upon their energy burden, and based on their annual income.

    Anna “Cuqui” Rivera
    Manager
    Home Energy Assistance Program
    (732) 828-4510

    Low-Income Home Energy Assistance Program (LIHEAP) / Universal Service Fund (USF)

    LIHEAP/USF helps Middlesex County households with gas & electric utility bills

    Eligible low income Middlesex County households receive a LIHEAP benefit toward lowering their heating and electric bills. Those who have a medical need may also receive a cooling assistance benefit toward during the summer months. Through USF, households may also receive monthly credits on gas or electric utility bills based upon their energy burden.

    To receive HEA/USF services, you must:

    • Review and follow the LIHEAP/USF Program Information

    • Submit the LIHEAP Application (between October 1 and April 30) or the USF Application (anytime throughout the year), and the required documents:

    – Via US Mail to 90 Jersey Avenue, New Brunswick, NJ 08901
    – In person at our New Brunswick, Perth Amboy, or Carteret offices

    • (off-site) Attend an outreach event or intake session, and provide documentation directly to our representative

     

    Warm Neighbors

    Warm Neighbors helps Elizabethtown Gas customers with gas heating bills

    Elizabethtown Gas residential heating customers, who face temporary financial hardships or family crisis, may receive a one-time grant toward paying their gas heating bill. The maximum amount of the grant is $450, and is limited to one grant per year, and is subject to availability of funding.

    To receive Warm Neighbors services, you must:

    • Review and follow the Warm Neighbors Program Information

    • Submit a Warm Neighbors Application and the required documents

    – Via US Mail to 90 Jersey Avenue, New Brunswick, NJ 08901

    – In person at our New Brunswick, Perth Amboy, or Carteret offices, or call 732-828-4510 for an appointment

     

    NJ Shares

    (Managed by our SAC/Outreach Team)
    NJ Shares helps New Jersey residents with temporary aid for energy bills

    Individuals and families living in New Jersey who need of temporary aid to pay their energy bills may receive financial help through the New Jersey Statewide Heating Assistance and Referral for Energy Services (NJ SHARES). They may also assist with emergency oil deliveries for fuel heating applicants. Grants may be up to $700 for heating source (natural gas, including cooking gas and electric heat), and up to $500 for electric service. They also must result in continuance and/or restoration of service.

    To receive NJ Shares services, you must:

    • Follow the NJ Shares Program Information

    • Submit a NJ Shares Application online, or in-person at our New Brunswick office (call 732-828-4510 first for an appointment)

    If you are a Senior or an Individual with disabilities, you must:

    • Be 65 years of age or older, live in a household of one or two members, and have a maximum household income of 70,000 gross annually or $5,833 gross monthly (proof of age is required)

    • Be receiving Federal Social Security Disability (SSD) benefits, live in a household of one or two members, and have a maximum household income of $70,000 gross annually or $5,833 gross monthly (proof of Federal SSD benefit is required)

     

    TRUE/PAGE

    (Managed by our SAC/Outreach Team)

    TRUE/PAGE helps PSE&G customers with electric & natural gas bills

    Recipients of TRUE/PAGE and NJ Shares may receive assistance from the Temporary Relief for Utility Expenses (TRUE) Program. Those who are struggling to pay their utilities, and are over income for the LIHEAP/USF programs, may qualify for TRUE/PAGE. The maximum TRUE grant is $750 for electric, and $750 for gas service, depending on their balance owed. Funds are allocated on a first come, first served basis. Also, households may be screened for Payment Assistance for Gas and Electric (PAGE) benefits after 60 days of receiving TRUE benefits, if still in need. The maximum PAGE grant is $1,400 (depending on the balance owed).

    To receive TRUE/PAGE services, you must:

    • Review and follow the TRUE Program Information

    • Review and follow the PAGE Program Information

    • Submit a TRUE Application or PAGE Application online, or in-person at our New Brunswick office (call 732-828-4510 first for an appointment)

  • Weatherization Assistance Program (WAP)

    Weatherization Assistance Program (WAP)

    Eligible Middlesex and Mercer County residents reduce their energy costs through the increased energy efficiency of their homes, while ensuring their health and safety. On average, annual energy costs after undergoing weatherization may be reduced by $437, according to the US Department of Energy.

    Miklos Bognar
    Manager
    Weatherization Assistance & Lead Safety Programs
    90 Jersey Avenue
    (732) 828-4672

    Weatherization helps Middlesex County households reduce their energy costs

    Eligible Middlesex County households are visited by Energy Auditors/ Inspectors, who use advanced diagnostic equipment to perform computerized energy audits on residential homes, as well as health and safety tests. In the process, they maximize and determine the most appropriate cost–effective, efficiency measures for the homes. Households ultimately alleviate their heavy energy burden, and experience savings toward becoming self-sufficient.

    Weatherization provides appropriate cost-effective measures to Middlesex County households

    Eligible Middlesex County households receive many of the following weatherization services, based on the specific assessments and health and safety tests conducted in the homes:

    • Repair, caulk, and weather-strip windows and doors
    • Wrap hot water tanks and pipes with insulation
    • Stop drafts by sealing areas of air infiltration
    • Install low flow showerheads and faucet aerators
    • Clean, tune, and make minor repairs to heating systems
    • Test heating units and appliances for combustion safety, carbon monoxide, and gas leaks
    • Assess moisture damage, check electrical system safety
    • Install smoke and carbon monoxide detectors
    • Make major repairs or replace heating and cooling entire systems
    • Insulate attics, walls, and floors
    • Replace light bulbs with high efficient LED bulbs
    • Provide instruction on simple techniques that may help save on household energy bills

    To receive Weatherization services, you must:

    • Review and follow the Weatherization Assistance Program Information
    • Submit the WAP Application and the required documents
    – Via US Mail to 90 Jersey Avenue, New Brunswick, NJ 08901
    – In person at our New Brunswick office (We accept walk-ins; no appointments needed)

  • Lead-Safe Home Remediation Pilot Program (LSHRP)

    Lead-Safe Home Remediation Pilot Program (LSHRP)

    Eligible Middlesex County residential units with lead-based paint hazards receive lead-safe repairs to prevent elevated blood lead levels in children under age six and pregnant women. LSHRP identifies and remediates lead-based paint hazards via interim controls. Emphasis is given to New Brunswick, Perth Amboy, and Edison, and other municipalities with high reported incidence of elevated blood lead levels in children under age six.

    Miklos Bognar
    Manager
    Weatherization Assistance & Lead Safety Programs
    90 Jersey Avenue
    (732) 828-4672

    Lead-Safe Home Remediation helps prevent elevated blood lead levels

    Eligible Middlesex County households receive lead remediation and related repair services, including preliminary lead testing to determine if lead is present on painted surfaces. They also receive a Lead Inspection/Risk Assessment through a DCA certified Lead Evaluation contractor, in accordance with N.J.A.C. 5:17 Lead Hazard Evaluation and Abatement Code. After lead-safe remediation is complete, the Lead Evaluator performs a Lead Clearance Exam of the property.

    Lead-Safe Home Remediation provides temporary relocation services

    Eligible Middlesex County households receive up to $20,000 per unit in repair, and related remediation and containment costs. Occupants of the selected households may have to temporarily relocate from their home while work is being completed. This is determined by the amount of work to be done on the home. Upon relocation, occupants may receive case management services. LSHRP covers relocation costs, and pays all fees directly to the relocation site. It also makes arrangements for occupants to stay at a decent, safe, and sanitary location.

    To receive Lead Safety Home Remediation services, you must:

    • Review and follow the Lead-Safe Program Information
    • Submit the Lead-Safe Application and required documents
    – Via US Mail to 90 Jersey Avenue, New Brunswick, NJ 08901
    – In person at our New Brunswick office (We accept walk-ins; no appointments needed)

  • Our Community Services Partners

    Our Community Services Partners

    Our Community Services count on the continued partnerships and collaborations with the community institutions below. We encourage you to visit their websites to learn about and access their programs and services, which include the following areas: Early Childhood, Youth, Family, Housing & Homelessness, Immigration, Community Service Access, Energy Conservation, Health & Nutrition, Education (PreK-12, Higher, etc.), Arts & Culture, Economic Development, and Community Development.


    Anshe Emeth Community Development Corporation

    Bebé Bell infant & medical supplies and furniture referrals

    City of New Brunswick

    Part of the Feeding NB Coalition of food pantries

    Easter Seals

    Utilize their volunteer base

    Coming Home of New Middlesex County

    Coordinates 211 and county’s homeless response

    Edison Job Corps Academy

    We are community partners and attend meetings

    Elijah’s Promise

    Make referrals to the Clothesline Thrift Store; participate in open house events for their culinary school; participate in the Point in Time homeless count; and conduct outreach in community kitchen

    Elizabethtown Gas

    Conduct outreach at their sites to promote LIHEAP

    Eric B. Chandler Clinic

    Outreach partners with them on PRAB services and LIHEAP

    Lazos America Unida

    Collaborate on community events

    March of Dimes NJ Chapter

    Provide free educational materials for our programs; member of their Statewide Maternal Child Health Committee

    M.C.F.O.O.D.S

    Supply our food pantry; collaborate on the Feeding NB Coalition; and provide meeting space

    Middlesex County Center for Empowerment

    Collaborate on hosting events and trainings; refer victims of sexual violence

    Middlesex County Family Court

    Collaborate with the Ombudsman on child support orders, paternity motions, etc.

    New Brunswick Bike Exchange

    Collaborate on CICLOVIA and outreach

    New Brunswick Domestic Violence Awarness Coalition

    Collaborate with them on their annual October rally; provide information for our DV clients

    New Brunswick Community Food Alliance

    Member agency and committee participant

    New Brunswick Free Public Library

    Collaborate on events; provide outreach to their members; refer clients seeking employment services

    New Brunswick Tomorrow

    Collaborate on school-based services, immigration, community-wide endeavors, and Central Jersey Job Developers; and collaborate on promoting healthy homes in New Brunswick

    New Jersey Commission for the Blind

    Utilize their volunteer base

    PSEG

    Work closely with the LIHEAP Program; table at their sites during LIHEAP season; attend trainings

    RWJBarnabas Health

    Collaborate with their breast cancer connection program

    Rutgers Robert Wood Johnson University Hospital Community Health Promotion Program

    Collaborate on events and coalitions

    RWJ Safe Kids Middlesex County

    Collaborate on trainings for the community, i.e., car seat safety; concussion prevention; etc.

    Reformed Church of Highland Park

    Outreach to community

    Suydam Street Reformed Church

    Collaborate on New Brunswick-wide coalition in support of immigrant residents

    United Way of Central Jersey/ Vita Coalition

    Host VITA program

    Unity Square Neighborhood Revitalization Project

    Collaborate in many community events

    Wells Fargo Foundation

    Provides homeownership counseling and create affordable and sustainable homeownership opportunities for low-to-moderate income people

    Wells Fargo Bank

    Contributes funds to our First Time Homebuyers Programs

    WomenAware

    Partnered to do in-service on all PRAB programs to staff; referrals for our DV clients

    Work First NJ: CWEP

    Utilize their members as volunteers in HEA

PRAB serves everyone regardless of age, race, creed, color, national origin, ancestry, familial status, gender, sexual orientation, or functional impairment. We also serve as a voice to ensure equity & access to community resources and benefits for all people groups and communities in Central New Jersey.

RELEVANT LINKS

See Community Services Related News
See Community Services Related Events

Henry Gorman
Community Services Director
(732) 828-4510